Movable Ink Status

All Systems Operational

Studio Operational

Web App Operational

Content Rendering Operational

Dynamic Links Operational

Active Integrations Operational

Customer Data API Operational

Analytics Operational

Behavior & Conversion Scripts Operational

Webhooks Operational

Mobile SDK Operational

Studio - Integrations Operational

Weather & Location Services Operational

Exchange Integrations Operational

Da Vinci Operational

Web App Operational

Analytics Operational

Signal Operational

Link Redirect Operational

Recommendations Operational

Da Vinci - ESP Integrations Operational

Acoustic Campaign Operational

Adobe Campaign Classic Operational

Amazon SES Operational

Braze Operational

Cheetah Messaging Operational

Cordial Operational

Oracle Responsys Operational

SalesForce Marketing Cloud Operational

Zeta Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 20, 2026

No incidents reported today.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

Da Vinci - Platform Experiencing Syncing/Proofing Issues

Resolved - The issue regarding campaign/creative syncing and proofing has been fully resolved. Please reach out to the Technical Support team if you continue to see this issue or have additional questions. A post-mortem will be posted within 7 business days.
Jan 13, 15:49 EST

Update - Our team is still monitoring to ensure the issue is fully resolved, and will post another update in 60 minutes.
Jan 13, 14:57 EST

Update - We are still monitoring to ensure the issue is fully resolved, and will post another update in 30 minutes.
Jan 13, 14:23 EST

Update - A fix for Campaign Syncing & Proofing has been identified and pushed. We will continue monitoring to ensure the issue is fully resolved, and post another update in 30 minutes.
Jan 13, 12:05 EST

Update - We are continuing to monitor for any further issues.
Jan 13, 12:04 EST

Monitoring - A fix for Campaign Syncing & Proofing has been identified and pushed. We will continue monitoring to ensure the issue is fully resolved, and post another update in 30 minutes.
Jan 13, 12:04 EST

Investigating - Users may be experiencing trouble with proofing/syncing issues in Da Vinci — this is affecting both campaigns and creatives. Our Engineering team is currently investigating. We will post an update in 1 hour.
Jan 13, 11:13 EST

Jan 12, 2026

Studio - Dynamic Links Routing to Fallback Destinations

Postmortem - Read details
Jan 15, 17:15 EST

Resolved - Between 12:51 PM EST and 1:55 PM EST on January 12, 2026, dynamic links in some campaigns were routing to fallback destinations. The issue has been resolved and links are now routing to their expected destinations.

If you continue to experience this issue or have additional questions, please reach out to Technical Support. A post-mortem will be published within 7 business days.
Jan 12, 14:13 EST

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

Studio - CSV Active Integrations Failing to Update/Upload

Postmortem - Read details
Jan 15, 17:08 EST

Resolved - The issue regarding CSV Active Integrations has been resolved. Please reach out to the Technical Support team if you continue to see this issue or have additional questions. A post-mortem will be posted within 7 business days.
Jan 6, 18:51 EST

Investigating - Users may be experiencing trouble with the CSV Active Integrations (Data Sources) feature. The issue is presenting itself as failed data updates for existing CSVs Integrations and empty CSV Integrations for net new Active Integrations. Our Engineering team is currently investigating. We will post an update in 24 hours.
Jan 6, 18:12 EST

Studio - Data Source Requests Generating 403 Responses

Postmortem - Read details
Jan 8, 18:33 EST

Resolved - Between the hours of 3 PM EST on Tuesday January 6th, 2026 and 11 AM EST on Wednesday January 7th, 2026, some data source requests out of the US West datacenter did not utilize the IP addresses on our published allowlist of IP addresses. This presented as unauthorized requests to clients using IP allowlisting, and a 403 response code in our platform.

This has since been resolved. Please reach out to the Technical Support team if you continue to see this issue or have additional questions. A post-mortem will follow shortly.
Jan 6, 15:00 EST