All Systems Operational

Studio Operational
Web App Operational
Content Rendering Operational
Dynamic Links Operational
Active Integrations Operational
Customer Data API Operational
Analytics Operational
Behavior & Conversion Scripts Operational
Webhooks Operational
Mobile SDK Operational
Studio - Integrations Operational
Weather & Location Services Operational
Exchange Integrations Operational
Da Vinci Operational
Web App Operational
Analytics Operational
Signal Operational
Link Redirect Operational
Data Processing Operational
Da Vinci - ESP Integrations Operational
Acoustic Campaign Operational
Adobe Campaign Classic Operational
Amazon SES Operational
Braze Operational
Cheetah Messaging Operational
Cordial Operational
Oracle Responsys Operational
SalesForce Marketing Cloud Operational
Zeta Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Studio Content Serving — Increased Latency in US East Datacenter
Resolved - Incident Summary:
Between October 6, 2026 at 11:15 PM ET and October 7, 2026 at 1:30 AM ET, users experienced a disruption and period of increased latency for Studio content serving in our US East datacenter.

Impact:

- Studio content serving was disrupted and/or experiencing elevated latency
- Scope limited to the US East datacenter region

Status: Resolved as of October 7, 2026 at 1:30 AM ET

Next Steps:
We will follow up in 7 days with a post-mortem.
Oct 7, 10:04 EDT

Oct 6, 2026

DaVinci - Login/Access Issues for Multiple Clients & Users
Resolved - The login issues affecting the DaVinci platform have been fully resolved. Users should now be able to login into their accounts as normal. Please reach out to the Technical Support team if you continue to see this issue or have additional questions. A post-mortem will be posted within 7 business days.
Oct 6, 13:02 EDT
Investigating - Users may be experiencing trouble with logging into/accessing the DaVinci platform. Our Engineering team is currently investigating. We will post an update in 1 hour.
Oct 6, 12:02 EDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Campaign Scheduling and Data Processing Delays
Resolved - On October 1, between approximately 1:30 PM and 3:30 PM EDT, we experienced an issue that caused delays with data processing and campaign scheduling for some customers. This may have resulted in campaigns taking longer than expected to process, sync, or become ready for scheduled activity.

The issue was identified and resolved, and affected services have returned to normal operation. We apologize for any disruption this may have caused.

Please contact the Technical Support team if you continue to experience any issues or have additional questions. A post-mortem will be shared within 7 business days.
Oct 1, 14:30 EDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

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