DaVinci - Login/Access Issue

Incident Report for Movable Ink

Resolved

Earlier today, some users experienced login issues affecting the DaVinci platform not allowing them to enter the platform.

Our Engineering team has confirmed that services are now operating normally. We apologize for any disruption this may have caused. The issue have been resolved and users should now be able to log in to their accounts as normal.

Please reach out to the Technical Support team if you continue to see this issue or have additional questions. A post-mortem will be published in 7 business days.
Posted Nov 04, 2026 - 10:47 EST
This incident affected: Da Vinci (Web App).