Between the hours of 3 PM EST on Tuesday January 6th, 2026 and 11 AM EST on Wednesday January 7th, 2026, some data source requests out of the US West datacenter did not utilize the IP addresses on our published allowlist of IP addresses.
The event was triggered by the reversion of a service deployment to the US west coast data center in coordination with a new architecture being released. The reverted service also lacked a configured identifier. This resulted in the monitoring service, which is in place to verify that requests egress from the Allow List IP addresses, being rendered ineffective.
The new service version was successfully deployed at 11 AM EST on January 7th, 2026. This new version utilizes a new architecture which improves the internal authorization mechanism and included proper configuration to restore normal operation for the Allow List IP address monitoring system.