On October 1, between approximately 1:30 PM and 3:30 PM EDT, we experienced an issue that caused delays with data processing and campaign scheduling for some customers. This may have resulted in campaigns taking longer than expected to process, sync, or become ready for scheduled activity.
The issue was identified and resolved, and affected services have returned to normal operation. We apologize for any disruption this may have caused.
Please contact the Technical Support team if you continue to experience any issues or have additional questions. A post-mortem will be shared within 7 business days.